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After-Sale Services

Keep the line up and running, always besides you for smooth, efficient production.

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After-Sales: How Do We Keep Your Line Up And Running

To manufacture MCB, MCCB efficiently, with stable quality, lower labor / power cost, flexible procedure flow.

On-Site Services

From the moment equipment arrives, dedicated support is available.

Viiju understands that professional installation and precise calibration are fundamental to optimal performance.

Installation & Commissioning

Teams of experienced engineers are deployed to your facility to manage the installation, positioning, and full commissioning of individual units or complete production lines.

This service ensures equipment is quickly integrated and operational, helping to accelerate time-to-production targets.

Rapid Repair

In the event of an unexpected breakdown, field service engineers provide prompt on-site support to diagnose and resolve any possible issues.

Qualified engineers from Viiju or its authorized dealers shall arrive in time to minimize downtime and maintain production continuity.

Operation / Maintenance Training

Empowering client teams to achieve self-sufficiency is a cornerstone of the service philosophy.

Comprehensive training is provided to ensure personnel are fully equipped to operate and maintain the production line working seamlessly.

Practial Learning Approach

Training combines detailed theoretical knowledge with hands-on, practical instruction directly on the production workshop.

This allows your staff to experience the whole production precedure, and gets any questions answered real time.

Extensive Programs

Programs are designed for operators and technicians, covering standard operational procedures, daily inspection routines, scheduled maintenance protocols, and troubleshooting for common issues.

The objective is to equip client teams with the skills to operate efficiently and perform essential autonomous maintenance.

Remote Diagnostic

Leveraging digital technology, Viiju offers online troubleshooting solutions that transcend geographical limitations.

Remote Connection (Optional)

For clients who choose to connect their production units to Viiju's secure, dedicated network console, then real-time remote diagnostics can be performed.

This allows for rapid analysis and, where possible, immediate parameter adjustments or software corrections, facilitating a near-instantaneous response.

Live Video Support

For mechanical issues or systems not on the remote network, specialists can conduct live video sessions with on-site personnel.

This enables real-time visual assessment and guided troubleshooting, providing precise technical direction without the delay of travel.

Viiju positions itself as a long-term strategic partner. The support team is 7x24 available to respond to client needs, providing professional and timely technical assistance to safeguard investment and ensure production lines operate at peak performance.
From 0 To 1
Or 1 To 2 ?
Planing Or Upgrading MCB / MCCB Production Line
  • Feeling one of the MCB production process in low efficiency?
  • Working on a budget setting up an MCB assembly / tesing line?
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